Exam4Training

Which one of the following is the purpose of service level management?

Which one of the following is the purpose of service level management?
A . To carry out the service operations activities needed to support current IT services
B . To ensure that sufficient capacity is provided to deliver the agreed performance of services
C . To create and populate a service catalogue
D . To ensure that an agreed level of IT service is provided for all current IT services

Answer: D

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