Which of the following statements is true about ISO9001? Select TWO.

Which of the following statements is true about ISO9001? Select TWO.
A . it is based on the principle of continuous improvement
B. it encourages businesses to see quality from the viewpoint of the customer
C. it aims to ensure sustainability within the supply chain
D. It complements ISO 20400
E. it helps businesses to identify areas of potential risk and mitigate these accordingly

Answer: A,B

Explanation:

ISO 9001 is Quality Management- answers 1 and 2 are correct. ISOs are a popular topic on this exam so be sure to revise them – and not only what the names of them are, but also the principles behind each ISO. ISO 9001 is discussed on p. 25 of the CIPS study guide.