Which of the following should the technician do NEXT?

A user attempted to install an application on a desktop, and the installation attempt failed. A technician compares these installation files to those on another user’s machine and finds the files are different.

Which of the following should the technician do NEXT?
A . Attempt to reinstall the application.
B . Verify the system functionality.
C . Test the functionality of the antivirus.
D . Complete the final report.
E . Determine the source of the installation file.

View Answer

Answer: A