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Which of the following is a condition for matching rules?
Which of the following is a condition for matching rules?
A . Agent domain
B . Assignment
C . Switching
D . Specific case attributes
Answer: B
Explanation:
Reference: https://docs.servicenow.com/bundle/orlando-customer-service-management/page/product/customer-service-management/concept/case-assignment-matching-rules.html
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b