Which benefit is a primary advantage of using Pega Digital Messaging for customer interactions? - Exam4Training

Which benefit is a primary advantage of using Pega Digital Messaging for customer interactions?

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Which benefit is a primary advantage of using Pega Digital Messaging for customer interactions?
A . Increased manual intervention
B . Streamlined communication across multiple channels
C . Reduced need for automated responses
D . Limited customer reach

Answer: B

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