Which action can the administrator take to help troubleshoot this problem?

A user is consistently reporting issues with call drops and an unstable connection. The administrator is investigating the issue.

Which action can the administrator take to help troubleshoot this problem?
A . Disable the SIP helper on the network Firewall.
B . View call record logs of the problematic extension.
C . Contact the SIP provider to troubleshoot the issue.
D . Use a capture tool to capture traffic using the extension and trunk.

View Answer

Answer: C