What type of DataRaptor can be used to retrieve a list of cases filtered by the customer’s asset and the last service date of the asset?

When a customer calls to report a product issue, agents need to check all open cases related to that product to see if there are any solutions that can resolve the customer’s issue. Products that have been purchased are stored as assets, and there is a lookup relationship from case to asset that allows cases to be linked to the products customers have purchased.

What type of DataRaptor can be used to retrieve a list of cases filtered by the customer’s asset and the last service date of the asset?
A . DataRaptor Turbo
B . DataRaptor Extract
C . DataRaptor Load
D . DataRaptor Transform

View Answer

Answer: B