What two solutions should UC implement to cleanse their data?

Universal Containers (UC) has multi -level account hierarchies that represent departments within their major Accounts. Users are creating duplicate Contacts across multiple departments. UC wants to clean the data so as to have a single Contact across departments.

What two solutions should UC implement to cleanse their data? Choose 2 answers
A . Make use of a third -party tool to help merge duplicate Contacts across Accounts.
B . Use Data.com to standardize Contact address information to help identify duplicates.
C . Use Workflow rules to standardize Contact information to identify and prevent duplicates.
D . Make use of the Merge Contacts feature of Salesforce to merge duplicates for an Account.

Answer: A,B

Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments