What should happen to the prospects who reach this step after that scheduled day?

An engagement studio action step is scheduled to send an email on March 20th.

What should happen to the prospects who reach this step after that scheduled day?
A . A prospect arriving after the send date will remain on the step until a new send date is set
B . A prospect arriving after the send date will skip the Send Email step.
C . A Prospect arriving after the send date will be removed from the program.
D . A ProsPect arriving after the send date will be sent the email.

Answer: D

Subscribe
Notify of
guest
1 Comment
Inline Feedbacks
View all comments
Gábor
Gábor
2 years ago

The correct answer is B. A prospect arriving after the send date will skip the Send Email step. (“When a prospect arrives at a scheduled email step after the scheduled date, they will be skipped and will not receive that email. The prospect will be marked as skipped on the email report card, as well as on the prospect table accessible from the email tooltip.”) (https://help.salesforce.com/articleView?id=000319723&type=1&mode=1)