What should be the next logical step in troubleshooting the first instance?

After launching a new Amazon EC2 instance from a Microsoft Windows 2012 Amazon Machine Image (AMI), the SysOps Administrator is unable to connect to the instance using Remote Desktop Protocol (RDP). The instance is also unreachable. As part of troubleshooting, the Administrator deploys a second instance from a different AMI using the same configuration and is able to connect to the instance.

What should be the next logical step in troubleshooting the first instance?
A . Use AWS Trusted Advisor to gather operating system log files for analysis.
B . Use VPC Flow Logs to gather operating system log files for analysis.
C . Use EC2Rescue to gather operating system log files for analysis.
D . Use Amazon metrics using Amazon CloudWatch Logs.

Answer: C

Explanation:

Reference https://aws.amazon.com/premiumsupport/knowledge-center/troubleshoot-remote-desktop-connection-ec2-windows/