What should a Consultant recommend to track these work requests?

Universal Containers (UC) wants to track all customer work requests. UC has no requirement to track where the work originated from, but does need the requests tied to the customer’s account.

What should a Consultant recommend to track these work requests?
A . Work Orders and Cases
B . Cases, Work Orders, and Tasks
C . Work Orders Only
D . Cases Only

View Answer

Answer: A