Exam4Training

What is the purpose of the ‘relationship management’ practice?

What is the purpose of the ‘relationship management’ practice?
A . To support the agreed quality of a service handling all agreed, userinitiated service requests
B . To set clear business-based targets for service performance
C . To establish and nurture the links between the organization and its stakeholders
D . To align the organization’s practices and services with changing business needs

Answer: C

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