What is the primary objective of service measurement within the context of service management?

What is the primary objective of service measurement within the context of service management?
A . Is the core objective of service measurement to demonstrate compliance with relevant laws, regulations, and contractual commitments?
B . Does service measurement primarily aim to empower service providers with the ability to effectively manage the performance capabilities of the underlying service elements?
C . Is the primary purpose of service measurement to enable consumers to gain a comprehensive understanding of the costs associated with service provisioning?
D . Does service measurement predominantly focus on quantifying and qualifying the results or outcomes delivered by a service?

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Answer: D