What is the most likely reason for this issue?

A customer purchased a StoreOnce 3620 earlier in the year and has decided to add a 10G Base-adapter to it, which the customer sourced elsewhere and installed themselves. They complain that the new adapter is not configurable.

What is the most likely reason for this issue?
A . The StoreOnce software requires updating
B . Secure boot must be enabled in the BIOS to securely enable HBAs
C . The customer failed to install a License to Use (LTU) for it
D . The StoreOnce needs to connect to InfoSight to validate the adapter authenticity

Answer: A