What is needed to enable support ticket access?

You are a technical admin on a Magento Commerce Cloud account. A coworker needs to submit a support request with Magento Support.

What is needed to enable support ticket access?
A . Ask the account owner to add the user to shared access.
B . Ask the launch manager to create a support account for this user.
C . Change the environment access role to contributor for this user.
D . Update the project role of this user to administrator.

Answer: A