What is a first key step prior to uploading your entitlement import data via the ServiceNow-provided template?

What is a first key step prior to uploading your entitlement import data via the ServiceNow-provided template?
A . Ensure you have filled out every field in the template file
B. Ensure the entitlement data is listed on the first tab of the template file
C. Ensure you have downloaded and used the latest version of the template file
D. Ensure you have the sam_user role assigned to you

View Answer

Answer: B