What are the two ways to resolve this issue?

Refer to the exhibit.

A Jabber user is unable to access voicemail. During troubleshooting, an administrator captures this screenshot.

What are the two ways to resolve this issue? (Choose two.)
A . Ask the user to click on the Connect to a device" button and use the correct username and password.
B. Ensure the user is not locally created on Cisco Unity Connection with a password expiring separately from the password that is used for Jabber.
C. Make sure the Jabber service profile created in Cisco UCM contains Unity Connection UC service with a voicemail server configured.
D. Ask an administrator to create an account for this user in Cisco Unity Connection but remove the Unity Connection UC service from the Cisco UCM Jabber service profile. Check if "OAuth with Refresh Login Flow” is enabled on Cisco Unity Connection but disabled in Cisco UCM.

View Answer

Answer: A,B