What are the prerequisites for providing this function?

You want your customers to be able to create service requests from the Customer Self-Service portal .

What are the prerequisites for providing this function? Note: There are 3 correct answers to this question.
A . You must have Moment-Sets defined for equipment.
B. You must have auto-release of assignments.
C. You must have equipment records against your account.
D. You must have business rules configured.
E. You must have a portal user account.

View Answer

Answer: A,C,E