What are the potential causes of this?

Several of your models are listed as Match Not Found on the Model Management tab of the Hardware Asset dashboard.

What are the potential causes of this? (Choose three.)
A . The hardware model content has not yet been downloaded from the Content Service
B . Normalization could not match any of the three key fields in the hardware model form with a rule in the Content Service
C . Your hardware model form contains a good model number, but a badly formatted model name
D . You have opted out of the ServiceNow Content Service
E . A normalization rule for the hardware model does not exist in the Content Service

View Answer

Answer: A,B,E