Under what circumstances is it useful to create a Client Button?

Under what circumstances is it useful to create a Client Button?
A . To make a custom button available from the Interaction Client/Desktop to make it easy for call center agents to access an application when they are on a customer call.
B. When you want to make a custom button for agents to quickly open their Interaction Client application when they arrive at work.
C. When you have created a unique interface using an API and want to add a custom Pickup button to it.
D. You want your customers to be able to phone you by pressing a custom button on a web page.

Answer: A

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