The formula to calculate the return on quality is:

The formula to calculate the return on quality is:
A . ROQ = (NPV of benefits / NPV of costs) C 1.00 * 365
B . ROQ = (NPV of benefits / NPV of costs) C 0.05
C . ROQ = (NPV of benefits / NPV of costs) C 1.00
D . ROQ = (NPV of benefits / NPV of costs) C 0.05 * 365 NPV = net present value

Answer: C

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