Where do you add the list of IP or CIDR addresses allowed or denied access to an External or Phone Trunk?

Where do you add the list of IP or CIDR addresses allowed or denied access to an External or Phone Trunk?A . AvailabilityB . SIP Access ControlC . OutboundD . CallingView AnswerAnswer: B Explanation: Reference: https://help.mypurecloud.com/articles/configure-sip-access-control/

May 25, 2021 No Comments READ MORE +

How many categories of routing are there in a Call Route under the Call Routing page?

How many categories of routing are there in a Call Route under the Call Routing page?A . 5B . 4C . 3D . 2View AnswerAnswer: C Explanation: Reference: https://help.mypurecloud.com/articles/about-call-routing/

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Where can you find people in your organization and add external contacts to the organization?

Where can you find people in your organization and add external contacts to the organization?A . DocumentsB . ActivityC . DirectoryD . LocationView AnswerAnswer: C

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You can add more than one outbound route to the contact center.

You can add more than one outbound route to the contact center.A . TrueB . FalseView AnswerAnswer: A Explanation: Reference: https://help.mypurecloud.com/articles/create-outbound-route/

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When you configure to place a call outside the contact center, is it possible for you to assign a default country code?

When you configure to place a call outside the contact center, is it possible for you to assign a default country code?A . YesB . NoView AnswerAnswer: A Explanation: Reference: https://help.mypurecloud.com/articles/configure-country-codes/

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Choose the types of available Phone Trunks in Genesys Cloud. (Choose two.)

Choose the types of available Phone Trunks in Genesys Cloud. (Choose two.)A . GatewayB . SIPC . Outbound ProxyD . WebRTCView AnswerAnswer: BD Explanation: Reference: https://help.mypurecloud.com/articles/about-trunks/#:~:text=There%20are%20two%20types%20of,Genesys%20Cloud%3A%20SIP%20and%20WebRTC.

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What is the maximum file size that a user can upload into Genesys Cloud Documents?

What is the maximum file size that a user can upload into Genesys Cloud Documents?A . 10 MBB . 100 MBC . 2 GBD . No LimitView AnswerAnswer: C Explanation: Reference: https://help.mypurecloud.com/faqs/can-upload/

May 19, 2021 No Comments READ MORE +

If you want all your Edges in an Edge group to use the same WebRTC phone trunk, where should you configure that?

If you want all your Edges in an Edge group to use the same WebRTC phone trunk, where should you configure that?A . In the Edges configuration Network Interfaces tab, select Use the following trunks under the Phone Trunks section.B . In the Edges configuration Network Interfaces tab, select Use...

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Which setting would you click to configure this behavior?

You want each group to have a place where they can upload, organize, and share documents and files. Which setting would you click to configure this behavior?A . WorkspacesB . PeopleC . QueuesD . GroupsView AnswerAnswer: B Explanation: Reference: https://help.mypurecloud.com/articles/about-sharing-files/

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Where do you configure the Auto Invite setting to send email invites automatically when users are added?

Where do you configure the Auto Invite setting to send email invites automatically when users are added?A . Admin > Account Settings > Organization SettingsB . Admin > Account Settings > OrganizationC . Admin > Account Settings > Organization Settings > SettingsView AnswerAnswer: A Explanation: Reference: https://help.mypurecloud.com/articles/configure-invite-links/

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