Certified Sales Cloud Consultant exam

Cloud Kicks wants to implement team selling to share differing levels of access to Accounts and associate records, such as opportunities, contracts, and case, based on team member responsibilities. Which capability should the consultant recommend?A . Opportunity TeamsB . Role hierarchyC . Account TeamsD . Sharing rulesView AnswerAnswer: C

Cloud Kicks has hired a consultant to help with its initial Salesforce implementation. Which three steps should the consultant take to help Cloud Kicks get Salesforce up and running? Choose 3 answersA . Define company vision.B . Finalize integrations.C . Prioritize goats.D . Define KPIs.E . Analyze competitors.View AnswerAnswer: A,C,D

Universal Containers continues to see substantial growth year-over-year. Outside sales reps think the* territories are too dense to cover adequately. Leadership has decided to modify the existing safes territories and hire additional staff to make the account allocations more manageable. So the states win change from one territory to two...

Access to opportunities at Cloud kicks should be restricted. Sales users should only have access to two categories of opportunities: opportunities they own, and opportunities that are tied to accounts they own. What are two actions a consultant can take to meet the requirement? Choose 2 answersA . Set opportunity...

Cloud Kicks is in the process of implementing Salesforce for its sales teams. Senior management has concerns about adoption. What should a consultant recommend to encourage adoption?A . Establish goals and key metrics.B . Give users access to a Sandbox environment.C . Define the sales process.D . Plan a first...

Universal Containers' sales operations team needs to provide visibility on sales pipeline changes on a monthly basis. How should the consultant meet this requirement?A . Create an Opportunity History report for open pipeline Opportunities in a given date range.B . Create a custom pipeline date range field and display it...

Universal Containers wants to minimize the need for sales reps to manually create meetings and events that are stored on their calendars. Which two Einstein Activity Capture (EAC) capabilities should the consultant consider? Choose 2 answersA . EAC a two-way sync for events and contacts.B . EAC events are unable...

Cloud Kicks has a requirement to measure end user adoption and data quality in Salesforce. Which solution should the consultant recommend?A . Einstein Conversation Insight-;B . tableau custom dashboardC . Adoption and Data Quality Dashboards PackD . Salesforce SurveysView AnswerAnswer: C

Cloud Kicks (CK) has implemented different sales stages across its varied product lines. CK wants to deploy Collaborative Forecasting to all sales users. Which two statements should a consultant consider when enabling forecasting? Choose 2 answersA . Opportunity Splits must be enabled at the same time.B . Multiple Forecast Types...

The Cloud Kicks website Contact Us form creates Leads that need to be followed-up on in a timely manner by the sales representatives. The VP of Sales wants to be notified when the Lead creation date has passed 24 hours and the lead status is still new. The sales representatives...