Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)

Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)A . It is eight steps that guarantee a logical way to isolate an issue. B. It is eight steps that ensure a faster time to resolution. C. It is eight steps used to guarantee systems are operational after an implementation....

July 15, 2023 No Comments READ MORE +

Which port should you use to connect to the SBC using an SSH client?

You are trying to connect to the Avaya Session Border Controller (SBC) using the SSH client. After several attempts you cannot do it and realize that it is because you are using the wrong port. Which port should you use to connect to the SBC using an SSH client?A ....

July 14, 2023 No Comments READ MORE +

Within Avaya SBC, in which three places do you check the configuration of the SIP Trunks?

A customer reports that they cannot place calls to the Public Network using the SIP Service Provider after a technician had finished fixing an issue in the Session Border Controller (SBC). Within Avaya SBC, in which three places do you check the configuration of the SIP Trunks? (Choose three.)A ....

July 13, 2023 No Comments READ MORE +

Which three statements about the Avaya Session Border Controller for Enterprise (SBCE) are true? (Choose three.)

Which three statements about the Avaya Session Border Controller for Enterprise (SBCE) are true? (Choose three.)A . Split horizon DNS with FQDN is recommended to allow smartphones to seamlessly register with Avaya Session Border Controller for Enterprise, when out of range of Wi-Fi over the Mobile network, and register direct...

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To solve this problem, which two actions need to be completed?

You are troubleshooting a TLS link down message between Avaya Aura® Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM. To solve this...

July 12, 2023 No Comments READ MORE +

What are the steps necessary to trace SIP messages going through the Avaya Session Border Controller for Enterprise (SBCE)?

What are the steps necessary to trace SIP messages going through the Avaya Session Border Controller for Enterprise (SBCE)?A . Login to the EMS using a web browser, then access Device specific settings > Troubleshooting > Tracing, and click on Start traceSBC. B. Login to the active Avaya Session Border...

July 11, 2023 No Comments READ MORE +

Where would you go to check that IM and Presence have been enabled for the affected users?

A customer reports that Instant Messaging (IM) and Presence are not working for one or two users. Where would you go to check that IM and Presence have been enabled for the affected users?A . Use Avaya Aura® System Manager (SMGR) web GUI to access the Engagement Development Platform >...

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In an Avaya Aura® Presence Services (PS) message flow, which type of message does a Remote Worker first send to PS?

In an Avaya Aura® Presence Services (PS) message flow, which type of message does a Remote Worker first send to PS?A . NOTIFY B. SUBSCRIBE C. OPTIONS D. REGISTERView AnswerAnswer: D

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How would you restore the trunks to in-service status?

Callers hear a fast busy when they dial into Avaya Aura® Messaging (AAM) to retrieve their voicemail messages. After troubleshooting you discover that someone has left trunks in busy-out state on AAM. How would you restore the trunks to in-service status?A . Using AAM web GUI access Administration > Messaging...

July 10, 2023 No Comments READ MORE +

What is the correct syntax of the URL where 135.xxx.xxx.xxx. is the IP address of the SMGR WebLM server?

In Avaya Aura® 7 the Avaya Session Border Controller for Enterprise (SBCE) license is installed on a System Manager (SMGR) WebLM server. The EMS points to the WebLM server using a URL. What is the correct syntax of the URL where 135.xxx.xxx.xxx. is the IP address of the SMGR WebLM...

July 10, 2023 No Comments READ MORE +