Which command can be used to determine the root cause?

Avaya support is monitoring a telephone system that is going down several times per day. They discovered a software error that keeps triggering an auto restart. Which command can be used to determine the root cause?A . display reset 4 allB . display initcausesC . display restart allD . display...

April 12, 2019 No Comments READ MORE +

Which pre-implementation step was omitted?

After an Avaya Aura® Communication Manager (CM) upgrade, a customer called Avaya support because their SIP telephones were unable to login. Support was able to confirm that the telephones had not been upgraded. Which pre-implementation step was omitted?A . Provide accurate licensing specification.B . Verify version installed is compatible with...

April 11, 2019 No Comments READ MORE +

What 8D Discipline covers this decision?

A customer faces a situation in which the SIP endpoints do not register to Session Manager using Transport Layer Security (TLS). A test reveals that the SIP endpoints do register using the Transmission Control Protocol (TCP). While investigating the problem, the company decides to temporarily use the TCP. What 8D...

April 10, 2019 No Comments READ MORE +

Ignoring Presence, to be fully functional, how many event package does an AST endpoint subscribe to?

Ignoring Presence, to be fully functional, how many event package does an AST endpoint subscribe to?A . 1B . 5C . 12D . 64View AnswerAnswer: B

April 10, 2019 No Comments READ MORE +

Which three statements are true regarding Avaya Aura® 7.x? (Choose three.)

Which three statements are true regarding Avaya Aura® 7.x? (Choose three.)A . Avaya Aura® Communication Manager (CM) performs Collaboration Services.B . The database in Avaya Aura® Media Server (AAMS) is periodically synchronized with System Manager (SMGR)C . Avaya Aura® Session Manager (SM) performs SIP Session Management and Bandwidth Management.D ....

April 9, 2019 No Comments READ MORE +

Which two traces or logs are most relevant to debugging this problem and should be included in the trouble ticket raised with Tier 3 support?

A customer has just added a CS1000 SIP Entity and Entity Link using TLS port 5061. Users are unable to call any Avaya Aura® users which are connected via the same Avaya Aura® Session Manager (SM). They have run a traceSM and see no SIP messages coming from the CS1000...

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In which two ways can you verify the Avaya Aura® Communication Manager (CM) license status? (Choose two.)

In which two ways can you verify the Avaya Aura® Communication Manager (CM) license status? (Choose two.)A . Using the CM System Administration Terminal, run the status license command.B . Using the CM Linux console interface, run the statuslicense command.C . Using the CM System Administration Terminal, run the test...

April 8, 2019 No Comments READ MORE +

Which three documents does Avaya expect customers/partners to have filled out before contacting support?

Avaya currently provides Avaya Diagnostic Methodology for partners to raise trouble tickets and receive assistance. Which three documents does Avaya expect customers/partners to have filled out before contacting support? (Choose three.)A . Problem ClarificationB . CauseC . Knowledge ManagementD . Details/FindingsE . Problem StatementView AnswerAnswer: A,C,E

April 7, 2019 1 Comment READ MORE +

Which statement describes the steps to save the traceSM log file?

Which statement describes the steps to save the traceSM log file?A . While traceSM is running, type 'w' and a filename; the file is written to the user's current directory.B . Export all logs from the Avaya Aura® System Manager (SMGR) log viewer.C . While traceSM is running, type 'w'...

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Using the Avaya Aura® Session Manager (SM) command line interface, which Linux command will display a quick, at-a-glance status of SM internal services?

Using the Avaya Aura® Session Manager (SM) command line interface, which Linux command will display a quick, at-a-glance status of SM internal services?A . statSMB . traceSMC . smconfigD . statappView AnswerAnswer: D

April 7, 2019 No Comments READ MORE +