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Which of the following methods can the administrator use to troubleshoot the server effectively?
A help desk team lead contacts a systems administrator because the technicians are unable to log in to a Linux server that is used to access tools. When the administrator tries to use remote desktop to log in to the server, the administrator sees the GUI is crashing. Which of...
Which of the following is the BEST solution for the department?
A new service desk is having a difficult time managing the volume of requests. Which of the following is the BEST solution for the department?A . Implementing a support portal B. Creating a ticketing system C. Commissioning an automated callback system D. Submitting tickets through emailView AnswerAnswer: A Explanation: A...
Which of the following programs can the technician use to view startup items?
A technician is troubleshooting boot times for a user. The technician attempts to use MSConfig to see which programs are starting with the OS but receives a message that it can no longer be used to view startup items. Which of the following programs can the technician use to view...
Which of the following should the technician do to solve the issue?
A technician is troubleshooting a lack of outgoing audio on a third-party Windows 10 VoIP application, The PC uses a USB microphone connected to a powered hub. The technician verifies the microphone works on the PC using Voice Recorder. Which of the following should the technician do to solve the...
Which of the following should the technician configure?
A technician is setting up a SOHO wireless router. The router is about ten years old. The customer would like the most secure wireless network possible. Which of the following should the technician configure?A . WPA2 with TKIP B. WPA2 with AES C. WPA3withAES-256 D. WPA3 with AES-128View AnswerAnswer: B...
During a recent flight an executive unexpectedly received several dog and cat pictures while trying to watch a movie via in-flight Wi-Fi on an iPhone. The executive has no records of any contacts sending pictures like these and has not seen these pictures before. To BEST resolve this issue, the executive should:
During a recent flight an executive unexpectedly received several dog and cat pictures while trying to watch a movie via in-flight Wi-Fi on an iPhone. The executive has no records of any contacts sending pictures like these and has not seen these pictures before. To BEST resolve this issue, the...
Which of the following file extensions are commonly used to install applications on a macOS machine? (Select THREE).
Which of the following file extensions are commonly used to install applications on a macOS machine? (Select THREE).A . .mac B. .Pkg C. .deb D. .dmg E. .msi F. .appx G. .app H. .apkView AnswerAnswer: B,D,G Explanation: https://support.microsoft.com/en-us/windows/common-file-name-extensions-in-windows-da4a4430-8e76-89c5-59f7-1cdbbc75cb01.pkg and .dmg are files used to distribute and install applications on macOS....
Which of the following social-engineering attacks is being attempted?
While staying at a hotel, a user attempts to connect to the hotel Wi-Fi but notices that multiple SSIDs have very similar names. Which of the following social-engineering attacks is being attempted?A . Evil twin B. Impersonation C. Insider threat D. WhalingView AnswerAnswer: A Explanation: An evil twin is a...
Which of the following should the technician perform FIRST?
After clicking on a link in an email a Chief Financial Officer (CFO) received the following error: The CFO then reported the incident to a technician. The link is purportedly to the organization's bank. Which of the following should the technician perform FIRST?A . Update the browser's CRLs B. File...
Which of the following files should the technician execute in order to complete the installation?
A technician is installing a new business application on a user's desktop computer. The machine is running Windows 10 Enterprise 32-bit operating system. Which of the following files should the technician execute in order to complete the installation?A . Installer_x64.exe B. Installer_Files.zip C. Installer_32.msi D. Installer_x86.exe E. Installer_Win10Enterprise.dmgView AnswerAnswer: D...
