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Which of the following tabs in Task Manager would contain the information a technician would use to identify the cause of this issue?
A user reports that the hard drive activity light on a Windows 10 desktop computer has been steadily lit for more than an hour, and performance is severely degraded. Which of the following tabs in Task Manager would contain the information a technician would use to identify the cause of...
Which of the following will MOST likely help to permanently remove the malware?
A user's system is infected with malware. A technician updates the anti-malware software and runs a scan that removes the malware. After the user reboots the system, it once again becomes infected with malware. Which of the following will MOST likely help to permanently remove the malware?A . Enabling System...
Which of the following should be done NEXT?
Which of the following should be done NEXT?A . Send an email to Telecom to inform them of the issue and prevent reoccurrence. B. Close the ticket out. C. Tell the user to take time to fix it themselves next time. D. Educate the user on the solution that was...
Which of the following is the MOST deficient way lor the owner to install the application?
A small business owner wants to install newly purchased software on all networked PCs. The network is not configured as a domain, and the owner wants to use the easiest method possible. Which of the following is the MOST deficient way lor the owner to install the application?A . Use...
Which of the following technologies will allow a technician to see the issue along with the user?
An organization is centralizing support functions and requires the ability to support a remote user's desktop. Which of the following technologies will allow a technician to see the issue along with the user?A . RDP B. VNC C. SSH D. VPNView AnswerAnswer: B Explanation: VNC will allow a technician to...
Which of the following should a technician do to allow access?
A SOHO client is having trouble navigating to a corporate website. Which of the following should a technician do to allow access?A . Adjust the content filtering. B. Unmap port forwarding. C. Disable unused ports. D. Reduce the encryption strengthView AnswerAnswer: A Explanation: Content filtering is a process that manages...
Which of the following threats was used to carry out the attack?
A user connected a laptop to a wireless network and was tricked into providing login credentials for a website. Which of the following threats was used to carry out the attack?A . Zero day B. Vishing C. DDoS D. Evil twinView AnswerAnswer: B Explanation: Vishing, also known as voice phishing,...
Which of the following OS utilities is used to change the color of the cursor?
A laptop user is visually impaired and requires a different cursor color. Which of the following OS utilities is used to change the color of the cursor?A . Keyboard B. Touch pad C. Ease of Access Center D. Display settingsView AnswerAnswer: C Explanation: The OS utility used to change the...
should the technician do FIRST?
A user calls the help desk to report that none of the files on a PC will open. The user also indicates a program on the desktop is requesting payment in exchange for file access A technician verifies the user's PC is infected with ransorrrware. Which of the following should...
Which of the following should the technician implement to prevent users from enabling virtual technology on their laptops?
A technician is setting up a new laptop. The company's security policy states that users cannot install virtual machines. Which of the following should the technician implement to prevent users from enabling virtual technology on their laptops?A . UEFI password B. Secure boot C. Account lockout D. Restricted user permissionsView...
