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Which of the following should the technician verify in the command prompt to address the issue without making any changes?
A technician suspects the boot disk of a user's computer contains bad sectors. Which of the following should the technician verify in the command prompt to address the issue without making any changes?A . Run sfc / scannow on the drive as the administrator. B. Run clearnmgr on the drive...
Which of the following is the MOST deficient way lor the owner to install the application?
A small business owner wants to install newly purchased software on all networked PCs. The network is not configured as a domain, and the owner wants to use the easiest method possible. Which of the following is the MOST deficient way lor the owner to install the application?A . Use...
Which of the following should the technician use to mitigate this issue?
A technician is attempting to mitigate micro power outages, which occur frequently within the area of operation. The outages are usually short, with the longest occurrence lasting five minutes. Which of the following should the technician use to mitigate this issue?A . Surge suppressor B. Battery backup C. CMOS battery...
Which of the following should the technician implement?
A technician has been asked to set up a new wireless router with the best possible security. Which of the following should the technician implement?A . WPS B. TKIP C. WPA3 D. WEPView AnswerAnswer: C Explanation: WPA3 (Wi-Fi Protected Access version 3) is the latest version of Wi-Fi security and...
Which of the following troubleshooting steps should the user perform FIRST?
A user updates a mobile device's OS. A frequently used application becomes consistently unresponsive immediately after the device is launched. Which of the following troubleshooting steps should the user perform FIRST?A . Delete the application's cache. B. Check for application updates. C. Roll back the OS update. D. Uninstall and...
Which of the following should the support technician do to BEST resolve the situation?
A customer called the help desk to report that a machine that was recently updated is no longer working. The support technician checks the latest logs to see what updates were deployed, but nothing was deployed in more than three weeks. Which of the following should the support technician do...
Which of the following troubleshooting steps should the user perform FIRST?
A user updates a mobile device's OS. A frequently used application becomes consistently unresponsive immediately after the device is launched. Which of the following troubleshooting steps should the user perform FIRST?A . Delete the application's cache. B. Check for application updates. C. Roll back the OS update. D. Uninstall and...
Which of the following steps should the technician take NEXT?
A technician has verified that a user's computer has a virus, and the antivirus software is out Of date. Which of the following steps should the technician take NEXT?A . Quarantine the computer. B. use a previous restore point, C. Educate the end user about viruses D. Download the latest...
Which of the following should a support technician check FIRST?
A user has been unable to receive emails or browse the internet from a smartphone while traveling. However, text messages and phone calls are working without issue. Which of the following should a support technician check FIRST?A . User account status B. Mobile OS version C. Data plan coverage D....
Which of the following should the technician perform FIRST?
A user reports a workstation has been performing strangely after a suspicious email was opened on it earlier in the week. Which of the following should the technician perform FIRST?A . Escalate the ticket to Tier 2. B. Run a virus scan. C. Utilize a Windows restore point. D. Reimage...
