Which of the following is the MOST likely cause of the issue?
A user is unable to log in to the domain with a desktop PC, but a laptop PC is working properly on the same network. A technician logs in lo the desktop PC with a local account but is unable to browse to the secure intranet site to get troubleshooting...
A user received the following error upon visiting a banking website:
A user received the following error upon visiting a banking website: The security presented by website was issued a different website' s address. A technician should instruct the user to: A. clear the browser cache and contact the bank. B. close out of the site and contact the bank. C....
Which of the following would BEST resolve the issue?
All the desktop icons on a user's newly issued PC are very large. The user reports that the PC was working fine until a recent software patch was deployed. Which of the following would BEST resolve the issue?A . Rolling back video card drivers B. Restoring the PC to factory...
Which of the following should a technician adjust to resolve the issue?
A Windows user recently replaced a computer The user can access the public internet on the computer; however, an internal site at https7/companyintranet.com:8888 is no longer loading. Which of the following should a technician adjust to resolve the issue?A . Default gateway settings B. DHCP settings C. IP address settings...
Which of the following should the technician confirm NEXT as part of the troubleshooting process?
A mobile phone user has downloaded a new payment application that allows payments to be made with a mobile device. The user attempts to use the device at a payment terminal but is unable to do so successfully. The user contacts a help desk technician to report the issue. Which...
Which of the following should the technician do FIRST?
A user calls the help desk to report that none of the files on a PC will open. The user also indicates a program on the desktop is requesting payment in exchange for file access A technician verifies the user's PC is infected with ransorrrware. Which of the following should...
Which of the following should the technician implement?
A technician has been asked to set up a new wireless router with the best possible security. Which of the following should the technician implement?A . WPS B. TKIP C. WPA3 D. WEPView AnswerAnswer: C Explanation: WPA3 (Wi-Fi Protected Access version 3) is the latest version of Wi-Fi security and...
Which of the following is the STRONGEST wireless configuration?
Which of the following is the STRONGEST wireless configuration?A . WPS B. WPA3 C. WEP D. WMNView AnswerAnswer: B Explanation: The strongest wireless configuration is B. WPA3. WPA3 is the most up-to-date wireless encryption protocol and is the most secure choice. It replaces PSK with SAE, a more secure way...
Which of the following would BEST mitigate this threat?
The network was breached over the weekend System logs indicate that a single user's account was successfully breached after 500 attempts with a dictionary attack. Which of the following would BEST mitigate this threat?A . Encryption at rest B. Account lockout C. Automatic screen lock D. AntivirusView AnswerAnswer: B Explanation:...
Which of the following is the BEST course of action for the support center representative to take?
A customer calls a service support center and begins yelling at a technician about a feature for a product that is not working to the customer's satisfaction. This feature is not supported by the service support center and requires a field technician to troubleshoot. The customer continues to demand service....