Which of the following should the technician perform NEXT to troubleshoot the issue?
A user is unable to access a website, which is widely used across the organization, and receives the following error message: The security certificate presented by this website has expired or is not yet valid. The technician confirms the website works when accessing it from another computer but not from...
Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue
HOTSPOT Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue. Click on individual tickers to see the ticket details. View attachments to determine the problem. Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST...
Which of the following BEST describes the change in policy?
An IT security team is implementing a new Group Policy that will return a computer to the login after three minutes. Which of the following BEST describes the change in policy?A . Login times B. Screen lock C. User permission D. Login lockout attemptsView AnswerAnswer: B Explanation: Screen lock is...
Which of the following is the MOST effective method to accomplish this task?
A company needs to securely dispose of data stored on optical discs. Which of the following is the MOST effective method to accomplish this task?A . Degaussing B. Low-level formatting C. Recycling D. ShreddingView AnswerAnswer: D Explanation: Shredding is the most effective method to securely dispose of data stored on...
Which of the following actions should the user take NEXT?
A user receives an error message from an online banking site that states the following: Your connection is not private. Authority invalid. Which of the following actions should the user take NEXT?A . Proceed to the site. B. Use a different browser. C. Report the error to the bank. D....
Which of the following should the technician do NEXT?
A user calls the help desk to report potential malware on a computer. The anomalous activity began after the user clicked a link to a free gift card in a recent email The technician asks the user to describe any unusual activity, such as slow performance, excessive pop-ups, and browser...
Which of the following should the technician use to mitigate this issue?
A technician is attempting to mitigate micro power outages, which occur frequently within the area of operation. The outages are usually short, with the longest occurrence lasting five minutes. Which of the following should the technician use to mitigate this issue?A . Surge suppressor B. Battery backup C. CMOS battery...
A customer recently experienced a power outage at a SOHO. The customer does not think the components are connected properly. A print job continued running for several minutes after the power failed, but the customer was not able to interact with the computer. Once the UPS stopped beeping, all functioning devices also turned off. In case of a future power failure, the customer wants to have the most time available to save cloud documents and shut down the computer without losing any data
DRAG DROP A customer recently experienced a power outage at a SOHO. The customer does not think the components are connected properly. A print job continued running for several minutes after the power failed, but the customer was not able to interact with the computer. Once the UPS stopped beeping,...
Which of the following operating systems is MOST likely installed on the netbook?
A user purchased a netbook that has a web-based, proprietary operating system. Which of the following operating systems is MOST likely installed on the netbook?A . macOS B. Linux C. Chrome OS D. WindowsView AnswerAnswer: C Explanation:
Which of the following would BEST accomplish this task?
A technician is setting up a backup method on a workstation that only requires two sets of tapes to restore. Which of the following would BEST accomplish this task? A. Differential backup B. Off-site backup C. Incremental backup D. Full backupView AnswerAnswer: A Explanation: A. Differential backup - Differential backups...