CSA exam V1

Knowledge articles within a knowledge base are grouped by category.A . True B. FalseView AnswerAnswer: A

What is a Record Producer?A . A Record Producer is a type of Catalog Item that is used for Requests, not Services B. A Record Producer creates user records C. A Record Producer is a type of Catalog Item that provides easy ordering by bundling requests D. A Record Producer...

Which configuration allows you to use a script to coalesce data in Import Sets?A . Multiple-field coalesce B. No coalesce C. Conditional coalesce D. Single-field coalesceView AnswerAnswer: C

Which of the following concepts are associated with the ServiceNow CMDB? (Choose four.)A . Service Processes B. User Permissions C. Tables and Fields D. A Database E. The Dependency ViewView AnswerAnswer: A,C,D,E

Which of the following is used to initiate a flow?A . A Trigger B. Core Action C. A spoke D. An EventView AnswerAnswer: A

Create Incident, Password Reset, and Report outage: what do these services in the Service Catalog have in common?A . They direct the user to a record producer B. They direct the user to a catalog property C. They direct the user to a catalog UI policy D. They direct the...

ServiceNow uses what term to describe all the data saved within a particular form?A . Fields B. Form C. Record D. ListsView AnswerAnswer: C

Record numbers have to be manually incrementedA . True B. FalseView AnswerAnswer: B

Which one of the following modules can be used to view field settings for a table?A . Tables & Columns B. Access Control C. Columns and Fields D. Tables and FieldsView AnswerAnswer: A

Which one of these applications is available to all users?A . Change B. Incident C. Facilities D. Self-ServiceView AnswerAnswer: D