You have created multiple references for an object in your workarea structure. You would like an overview of how many references you have created and where they are located.
How does the Producer support this requirement? Note: There are 2 correct answers to this question.
- A . References are automatically displayed in the Description field of the object.
- B . Objects referenced multiple times have a different color in the Project Explorer tree.
- C . In the Reference Tree and Reference List, you can jump directly to a linked object in the tree.
- D . Numbers displayed in front of the object indicate the number of references.
Your customer wants to store all SAP Enable Now documentation within SAP Solution Manager.
What do you tell the customer?
- A . The integration is possible with any version of SAP Solution Manager on both client side and server side.
- B . The integration is done from within Manager via scheduled synchronization.
- C . The integration is possible between Producer and SAP Solution Manager 7.2 but will only provide deep links to the documentations.
In Producer, what must you consider when you modify files manually (not using the GUI)? Note: There are 2 correct answers to this question.
- A . Producer uses the unmodified files from the workarea cache until a refresh is triggered.
- B . Producer displays the results of file modifications after the file is saved.
- C . Producer is NOT automatically notified of the manual changes.
- D . Producer reports file modifications to the Manager when file editing is finished.
What are characteristics of workflows in the content development process? Note: There are 3correct answers to this question.
- A . Workflows are assigned at the workarea level only.
- B . Workflows may be defined for any content development process.
- C . Multiple workflows may be available for use in a single workarea.
- D . All statuses must be used in each workflow created.
- E . Only one workflow may be assigned to a single SAP Enable Now object.
What do you have to consider when you set up a workflow? Note: There are 2 correct answers to this question.
- A . You must create permissions based on roles to secure your workflow.
- B . You must set watchers for each transition.
- C . There must be an appropriate set of statuses matching the lifecycle requirements of the customer.
- D . Each workflow status is restricted to be either the start or end point of a transition.
How does the integration between SAP Enable Now and SAP Solution Manager work?
- A . All documents are created in SAP Enable Now then periodically moved to SAP Solution Manager.
- B . SAP Solution Manager holds the completed process and documents. SAP Enable Now is used to develop documentation content.
- C . SAP Solution Manager provides the business process structure and holds links to Manager. SAP Enable Now provides the documentation content.
- D . SAP Solution Manager is used to store references. SAP Enable Now controls the structure after the initial linkage.
What are the benefits of using workflows? Note: There are 2 correct answers to this question.
- A . Workflows enable the author to proceed to the next content processing status without knowing the responsible contacts.
- B . Workflows force all authoring roles to follow pre-defined object lifecycles.
- C . Workflows allow complete automation of content production scenarios.
- D . Workflows prevent standard authors from editing resources.
Why does a SAP Enable Now Manager, HANA edition on-premise require a two-tier infrastructure?
- A . The SAP HANA database requires a 64-bit system and Apache Tomcat 32-bit system.
- B . The SAP HANA database runs on Linux and Apache Tomcat on Windows.
- C . Apache Tomcat must be installed as a standalone server.
- D . The SAP HANA database runs on Windows and Apache Tomcat run on Linux.
Where can you find the instructions to configure Web Assistant for SAP S/4HANA?
- A . In the Web Assistant Authoring Guide on SAP Help Portal
- B . In the SAP S/4HANA Configuration Guide on SAP Help Portal
- C . In the Troubleshooting Guide in the SAP Enable Now Info Center
- D . In the Web Assistant Integration Guide on SAP Help Portal
What are SAP best practices when creating book page content? Note: There are 2 correct answers to this question.
- A . Create book pages based on templates.
- B . Always insert images directly into the book page.
- C . Use shapes to create buttons with links.
- D . Use descriptive, individual names for objects.
A customer wants to use Desktop Assistant for a non-SAP target application that is not listed in the Product Availability Matrix (PAM) and asks you whether this is possible.
What do you reply?
- A . Desktop Assistant can be rolled out for an application, but will support the application context only.
- B . Because the application is not listed in the PAM, Desktop Assistant cannot be rolled out for this application.
- C . The PAM shows the limitations for SAP applications. Non-SAP applications are supported out-of- the-box.
- D . Because the application is not listed in the PAM, it is not officially supported. You must evaluate whether the application will work.
To localize a simu-lation project, what are the initial steps SAP recommends you do? Note: There are 2 correct answers to this question.
- A . Use re-recording.
- B . Use automated re-recording.
- C . Export author texts to XLIFF or Microsoft Word format.
- D . Translate author texts manually.
The customer wants to offer Web Assistant content in several languages and wants to know whether it is necessary to create content in each language for the initial rollout.
What would be the correct advice?
- A . It is not necessary if the customer starts with English as the content language. English content is shown as a fallback if there is no content available for a certain UI language.
- B . It is necessary. The content must have the same language as the UI.
- C . Web Assistant supports English content only.
- D . It is not necessary if the customer starts with German as the content language. German content is shown as a fallback if there is no content available for a certain UI language.
What is the purpose of the strategy workshop? Note: There are 2 correct answers to this question.
- A . To clarify and understand the implementation scope in detail
- B . To identify project-driven approaches vs. strategic knowledge management solutions
- C . To define the authoring guidelines
- D . To implement customizing
How can an end user with standard role Learner get access to assigned courses provided by the Manager? Note: There are 2 correct answers to this question.
- A . By accessing the Learner view of the Manager
- B . By accessing the Roles view of the Desktop Assistant
- C . By using the Start link
- D . By using a direct URL that includes the assignment ID of the course
What are some deliverables of the strategy and configuration phase? Note: There are 3correct answers to this question.
- A . Authoring guidelines
- B . A customized Producer installer
- C . A custom application profile
- D . An infrastructure diagram
- E . A full corporate design customization
Which steps are required to set up a workarea in the Manager? Note: There are 3correct answers to this question.
- A . Define a default workflow.
- B . Create or import a Toolbox.
- C . Set up workarea permissions using existing roles.
- D . Provide customized workarea resources.
- E . Set up notification settings according to the workarea.
When you use custom scripts, what must you consider? Note: There are 2 correct answers to this question.
- A . Custom scripts are by default NOT error-handled.
- B . You must implement custom scripts in the standard macro set.
- C . Custom scripts must NOT be published.
- D . You must create a backup copy of the entire workarea before you run custom scripts.
You implement SAP Enable Now and want to use the customer’s existing data and applications.
What does SAP recommend you do? Note: There are 2 correct answers to this question.
- A . Import existing customer content via SCORM into SAP Enable Now Manager.
- B . Use the customer’s Learning Management System (LMS) for courseware delivery and tracking.
- C . Connect SAP Enable Now with the customer’s incident management system.
- D . Use the customer’s Business Process Model data as a starting point for the Library design.
You open an outdated workarea without Manager connection in Producer of your on-premise edition of SAP Enable Now.
How do you migrate the workarea to the current version?
- A . You can use the Migrate function in the Tools menu.
- B . You can use the Migrate function in the context menu of the Resource object.
- C . You will be automatically prompted by a dialog to migrate.
- D . You can use the Migrate function in the Workarea menu.
Your customer wants to run an SAP Enable Now Manager-based scenario and asks for hardware and network performance requirements.
How do you advise this customer? Note: There are 2 correct answers to this question.
- A . Use the server sizing guide to calculate the hardware and network requirements best matching the scenario specifications of the customer.
- B . Ask the customer to develop scenario specifications on content access, client usage, and user distribution.
- C . Use an existing demo recording, check the corresponding network load and multiply this by the number of licensed end users.
- D . Ask the customer for the fastest hardware that can be provided and recommend using this.
You want to restore an object to a previous version.
What must you consider?
- A . All versions lower than the reverted version are deleted.
- B . Restoring a version is only possible in Instant Producer.
- C . A copy of the to be restored object becomes a new version.
A customer wants to use the Desktop Assistant for a target application that does not offer reliable re-recognition on object level.
Which content types can still be offered? Note: There are 2 correct answers to this question.
- A . Interactive guided tours
- B . Highlights around text input fields
- C . Guided tours with bubbles pointing to controls
- D . Page-based context help bubbles
In the case of a manual login to Manager, what should you consider regarding the user names and passwords?
- A . User names and passwords are always manually created.
- B . User names and passwords must have special characters.
- C . User names and passwords can come from external identity providers.
- D . User names and passwords must be imported via Excel before use.
What are the characteristics of playback settings? Note: There are 2 correct answers to this question.
- A . They can be modified by end users.
- B . They are saved in the trainer resource.
- C . They can be set on project level by using the Project Override settings.
- D . When they are appended to the URL, they override default settings.
How can you deliver a role-based Desktop Assistant? Note: There are 2 correct answers to this question.
- A . Activate the Desktop Assistant Tracking option in the Desktop Assistant playback settings.
- B . Publish several content packages via role-filtered publishing of subtrees.
- C . Connect Desktop Assistant with the target application and use the roles provided by the application.
- D . Use the Roles field in Producer and publish one Desktop Assistant for all users so users can select their roles manually.
What are SAP best practices in a knowledge content production scenario? Note: There are 2 correct answers to this question.
- A . Cover the entire end-to-end process in a single recording.
- B . Use metadata and tagging to keep it maintainable.
- C . Keep the content granular and avoid redundancies.
- D . Use a separate workarea for each project.
Your customer has created a content structure that includes different languages, processes, roles and courses. The customer wants to grant access to the content via Library on a web server but does not know how to publish it as a single deployment without redundancies.
Which solutions would you suggest? Note: There are 3correct answers to this question.
- A . Provide pre-filtered links to show only language-related content.
- B . Distribute deep links to sub-trees of the structure for different target groups.
- C . Create and provide filters for the library before deploying the complete structure.
- D . Use the Included Dependent Objects option in the publishing rule wizard.
- E . Define Manager tags per target group and tag the content accordingly.
The customer uses the on-premise edition of SAP Enable Now and wants to roll out the Desktop Assistant.
What are prerequisites? Note: There are 2 correct answers to this question.
- A . The Desktop Assistant must be installed on every end user machine.
- B . Java must be installed on every end user machine.
- C . The Desktop Assistant browser plug-in must be installed on every end user machine.
- D . The customer’s client infrastructure must be Microsoft Windows.
What is the purpose of the compound document generation function? Note: There are 3correct answers to this question.
- A . Merge different contents from a project into one document.
- B . Merge different contents from a group into one document.
- C . Merge different contents from a workarea into one document.
- D . Merge SAP Enable Now contents and external contents into one document.
- E . Merge different contents from a book into one document.