Which two of the following must be considered as part of this solution to ensure Work Orders are properly completed?

Universal Containers performs service on field assets that require a sequence of work tasks. A Consultant has recommended Work Order Line Items to manage the tasks and assets/parts necessary to manage the work. Which two of the following must be considered as part of this solution to ensure Work Orders are properly completed? (Choose...

What set of steps should a Consultant recommend to dispatch the Technician?

Universal Containers is tracking customer issues in their call center. Sometimes this requires a Technician to be on-site at the customer’s location. What set of steps should a Consultant recommend to dispatch the Technician?A . Create Case, Create Service Appointment, Create Work Order, Dispatch Service Appointment.B . Create Work Order, Create Case, Dispatch Work...

Who should a Consultant recommend adhering to this business process?

Universal Containers has Role-based Technicians and Managers who handle Service Appointments. Many times, Technicians arrive on-site but are unable to gain access to the customer’s equipment. In this scenario, only the Manager has permission to cancel the Service Appointment. Who should a Consultant recommend adhering to this business process?A . Assign Permission Sets that...

What should a Consultant recommend?

Universal Containers wants Field Technicians to capture customer authorization via a signature through Salesforce mobile app. What should a Consultant recommend?A . Create a Quick Action on the Service Appointment to launch a Visualforce signature page.B . Create an Approval Process from the Service Appointment for the customer’s Authorization.C . Create a Checkbox on...