What should BC closely into during the evaluation phase?

Bloomington Caregivers (BC) intends to launch a company-wide project to create personalized experiences for its providers, vendors installers, and patients. BC’s business processes and workflow flow industry standards and common practices, mostly driven by compliance and regulatory mandates. What should BC closely into during the evaluation phase?A . Lightning Bolt...

July 28, 2023 No Comments READ MORE +

Which three things should BC in mind about unauthenticated or guest user access?

Bloomington Caregivers (BC) wants to share Covid-19 related information with all site visitors, including unauthenticated users. Which three things should BC in mind about unauthenticated or guest user access? Choose 3 answersA . Guest user external organization-wide default are always set to Private. B. Guest user can’t access records via...

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Using audience targeting, how should the Experience designer set it up so that different pages in the portal appear to different departments and roles within those departments?

Ursa Major Solar is creating an employee experience portal. Using audience targeting, how should the Experience designer set it up so that different pages in the portal appear to different departments and roles within those departments?A . By using Location criteria and specifying which IP address applies to each department...

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How should UC use Experience Cloud to accomplish this goal?

Universal Container (UC) has a business model that involves B2C as well B2B customers. A group of B2B customers has recently signed a contract with UC that would allow them to start working with the UC Support team in resolving low-severity B2C customer issues. How should UC use Experience Cloud...

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Which two feature are available for DR to implement a solution involving insurance agent persona?

DreamHouse Reality (DR) is looking to enter the insurance business. After discussing with business advisor. DR has decided to use independent agents to manage claims. Which two feature are available for DR to implement a solution involving insurance agent persona? Choose 2 answersA . Financial Services Community permission set license...

July 27, 2023 No Comments READ MORE +

Which limitation could cause a potential issue for UC?

Universal Containers (UC) is building a new self-service site for its large global customer base. Customers will be posting questions, viewing Knowledge articles, downloading warranties, opening tickets, and registering their recent purchases. Purchases are stored in a custom object. UC is considering using the Customer Service template for the site...

July 26, 2023 No Comments READ MORE +

Which template should UC select when building its site?

Universal Containers (UC) would like to create a site for its existing customers. The site will contain articles, manuals, and FAQs. The site will also contain access to UC's Contracts object specific to each customer and the ability for customers to update their billing information, requiring them to log in...

July 26, 2023 1 Comment READ MORE +

If CK has a Partner user at a child account that creates a case, who will have access?

Cloud Kicks (CK) has a Partner Community with an External Account hierarch. The Number of Partner Roles is set to two with the roles defined as Partner Manager and partner user. If CK has a Partner user at a child account that creates a case, who will have access?A ....

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Which two practices does the site manager need to do to ensure SEO is implemented successfully?

The mission of No More Homelessness (NMH) is to help every homeless person in the best possible manner through its Experience Cloud site. NMH's site manager wants to set up search engine optimization (SEQ) to ensure NMH's public Experience Cloud site is visible to search engines. Which two practices does...

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What is the reason for this issue?

Dreamscape Flowers recently launched three Experience Cloud sites for North America, Europe, and Asia Pacific regions. The Community managers have installed the Salesforce Communities Management package and are getting useful insights on adoption and engagement. During the Community managers’ weekly meeting, the Community manager for Europe mentioned that the preconfigured...

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