How should Salesforce be configured to give resellers the correct level of access to reports?

Resellers for Universal Containers need access to reports in the Partner Communities to help manage their opportunities. How should Salesforce be configured to give resellers the correct level of access to reports?A . Create the appropriate list views and report folders in the Partner Communities for all partner users.B ....

March 21, 2019 No Comments READ MORE +

Which two actions should a consultant recommend to meet these requirements?

Universal Containers uses a seven-step selling methodology. Each sales stage corresponds with a step in the methodology. The first stage is a preliminary qualification step, and opportunities in this stage should NOT contribute to the forecast. Which two actions should a consultant recommend to meet these requirements? Choose two answers.A...

March 20, 2019 No Comments READ MORE +

Which two actions prevent a sales representative from adding these products to opportunities if they are NOT certified to sell them?

Universal Containers requires its sales representatives to go through an internal certification process to sell certain groups of products. Which two actions prevent a sales representative from adding these products to opportunities if they are NOT certified to sell them? Choose two answers.A . Use a validation rule on opportunity...

March 18, 2019 No Comments READ MORE +

Which two data points should the sales management team consider when developing the new sales territories?

Universal Containers is planning to hire more sales representatives in response to three consecutive quarters of rapid growth. To optimize their sales impact, the sales management team wants to develop a better sales territory structure. Which two data points should the sales management team consider when developing the new sales...

February 21, 2019 No Comments READ MORE +

Which two solutions should a consultant recommend?

Universal Containers has a large sales department that is dispersed worldwide. Sales managers want greater visibility into the opportunities in progress with their respective teams and want to receive email notifications when opportunities reach key metrics ( e.g. progress to a certain stage or reach a specific probability). However, individuals...

February 16, 2019 No Comments READ MORE +

Which mobile solution is appropriate for the Universal Containers’ sales team?

Universal Containers wants to equip its sales team with mobile capabilities. The sales team needs to quickly look up contacts, accounts, and opportunities and easily log calls. Due to limited coverage in certain geographic areas, the sales team wants access to customer information even without an Internet connection. Which mobile...

February 6, 2019 No Comments READ MORE +

Which two solutions should a consultant recommend to meet these requirements?

Universal Containers sells three unique products and each product has its own sales process. The company qualifies prospects for the three products in a consistent manner; however, once the customer has shown interest, the sales representatives must follow the relevant product’s sales process. Which two solutions should a consultant recommend...

February 4, 2019 No Comments READ MORE +

How should the relationship between the various elements of the sales process be defined to meet these requirements?

Universal Containers wants to improve the accuracy of its current sales forecast. It also wants to improve the relevance of its sales stages and the role they play in the sales process. How should the relationship between the various elements of the sales process be defined to meet these requirements?A...

January 23, 2019 No Comments READ MORE +

Which solution should a consultant recommend to meet these business requirements?

Universal Containers supports two lines of business: shipping and freight. The sales cycle for freight deals is more complex and involves more stages than the shipping sales cycle. Which solution should a consultant recommend to meet these business requirements?A . Create different record types and sales processes for each line...

January 19, 2019 No Comments READ MORE +

How can this requirement be met using a workflow email?

The shipping department at Universal Containers is responsible for sending product samples as part of the sales process. When an opportunity moves to the “sampling” stage, Universal Containers wants an automatic email sent to the shipping department listing the products on the opportunity. How can this requirement be met using...

January 8, 2019 No Comments READ MORE +