CRT-101

A Sales VP wishes to view Dashboard data by region within his territory - what feature will allow this?A . Dynamic DashboardsB . Dashboard FiltersC . Dashboard SnapshotsD . This is not possibleView AnswerAnswer: B

When a user logs in the first time to Salesforce, the following takes place (check all that apply)A . A cookie is placed in the their browserB . Pop ups are automatically disabledC . Their IP address is added to a trusted listD . They are prompted to answer a...

Public groups can be used to simplify the creation of sharing rules for Administrators.A . TrueB . FalseView AnswerAnswer: A

When creating a sales process, the System Administrator will be modifying/filtering the values of the __________ field.A . AmountB . StageC . Next StepsD . StatusE . Close DateView AnswerAnswer: B

Use a __________ picklist to filter the values of one picklist based on the value of another picklist.A . ControllingB . Multi-selectC . DependentD . IndependentView AnswerAnswer: A

Time based workflow can be triggered every time a record is created or editedA . TrueB . FalseView AnswerAnswer: B

An active user record consumes a license.A . TrueB . FalseView AnswerAnswer: A

Record types specify the following elements.A . Picklist valuesB . Page layoutsC . Business processesD . All of the aboveE . None of the aboveView AnswerAnswer: D

Deleted records will be stored in the Recycle Bin for up to 15 days.A . TrueB . FalseView AnswerAnswer: A

Which feature effectively allows you to "lock" the converted amount on closed opportunities?A . LocaleB . Company ProfileC . Multi-currencyD . Advanced Currency ManagementE . None of the aboveView AnswerAnswer: D