Certified Sales Cloud Consultant V3

A custom lead qualification process was implemented at Universal Containers over a year ago. The process has been underutilized by sales reps. A consultant suggested that the reason why adoption of the process by sales reps is poor is due to a lack of executive sponsorship. Why is executive sponsor...

A consultant is working with Cloud Kicks (CK) on its initial Sales Could implementation. CK wants its sales reps to be able to use Sales Cloud to track accounts, contacts, and opportunities before its global conference in 4 months. What should the consultant recommend to meet the requirement?A . Set...

Universal Containers (UC) deployed Sales Cloud 3 months ago to the North American sales teams. One of the reasons UC selected Sales Cloud is its mobile support which provides flexibility for sales reps. How should the consultant assure UC's management that Sales Cloud is being successfully adopted on mobile devices?A...

Universal Containers has hired a new employee for the global sales leadership team. The employee is interested in fostering friendly competition between account executives, with an emphasis on reinforcing activities that drive sales. Which action should help support the sales teams?A . Create a dashboard that displays the most sales...

The Cloud Kicks global sales team has asked for a simpler way to view and manage its opportunity pipeline. The team is often responsible for hundreds of deals at a time across multiple countries and currencies. The sales reps have suggested using the Kanban view. What is a consideration when...

Cloud Kicks wants to improve its return on investment (ROI) by creating intelligent processes built on trusted, targeted data. What is a justification for using AppExchange data services?A . To use Salesforce Surveys to update customers’ dataB . To create customer segments with personas and scoringC . To activate customizable...

Cloud Kicks' (CK) VP of technology wants to start using Sales Cloud for all of the sales team’s automation. CK migrated 70 million records from a legacy database to the data warehouse that will be synced with Sales Cloud. CK wants to search and cross-reference records with the original source...

A consultant is initiating a Sales Cloud project for Cloud Kicks. Which essential action should the consultant prioritize to ensure successful implementation and adoption?A . Design end user training plan.B . Set project milestones and establish key performance indicators (KPIs).C . Develop Quality Assurance (QA) testing scripts.View AnswerAnswer: B Explanation:...

During the last requirements meeting, Cloud Kicks team members said they will be attending a conference next week. What should a consultant do in response to this news?A . Use the downtime to develop User Acceptance Testing (UAT) scripts.B . Update the project plan and communicate it to stakeholders.C ....

Sales stages are shared between sales methodologies at Cloud Kicks. There are three product lines with unique sales methodologies. A few sales stages overlap between the three product lines. What should the consultant do? A. Create three account teams. B. Create three opportunity stages. C. Create three sales processes.View AnswerAnswer:...