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Which document should the BA use for the presentation?
Cloud Kicks wants to assess the efficiency of its Sales Cloud solution to eliminate unnecessary steps and cut costs. A business analyst (BA) will give a presentation to executives to help them understand the current state and define the future state. Which document should the BA use for the presentation?A...
Which activity should be handled by a business analyst assigned to this project?
Northern Trail Outfitters is starting a project to implement Service Cloud for the customer service department. Which activity should be handled by a business analyst assigned to this project?A . Work with Salesforce to purchase the necessary licenses.B . Manage existing Salesforce applications and activities.C . Understand current business processes...
Which of the following User Management terms is best described by this definition: " Record created to identify a new employee that starts accessing Salesforce"
Which of the following User Management terms is best described by this definition: " Record created to identify a new employee that starts accessing Salesforce"A . ProfilesB . Salesforce charactersC . UsersD . RolesView AnswerAnswer: B
In which of the following app markets CANT the Salesforce App be found?
In which of the following app markets CANT the Salesforce App be found?A . Google PlayB . AppExchangeC . App StoreView AnswerAnswer: B
From where can an Admin unlock a user?
From where can an Admin unlock a user?A . Setup > Locked Users > UnlockB . Users > Select user > UnlockC . Setup > Object Manager > Users > Select User > UnlockD . Users > Logins > Unlock UsersView AnswerAnswer: B
Which Salesforce standard license can be given to someone who need access only identity services, such as single sign-on (SSO)?
Which Salesforce standard license can be given to someone who need access only identity services, such as single sign-on (SSO)?A . Identity OnlyB . Lightning PlatformC . SSO LicenseD . Salesforce LicenseView AnswerAnswer: A
Does every application development lifecycle require the use of a sandbox for testing?
Does every application development lifecycle require the use of a sandbox for testing?A . YesB . NoView AnswerAnswer: B
Is the following an Agile Principle: "Stick to a plan generated in the early stages of the process."
Is the following an Agile Principle: "Stick to a plan generated in the early stages of the process."A . YesB . NoView AnswerAnswer: B
What is a prototype?
A business analyst has been tasked with leading prototype efforts for a Salesforce project. What is a prototype?A . A model of a final proposed productB . A first pass, simple sketch of an ideaC . A polished, proven solutionView AnswerAnswer: B
True or False? Knowledge Users will be able to edit and create new Knowledge Articles from the Mobile App.
True or False? Knowledge Users will be able to edit and create new Knowledge Articles from the Mobile App.A . TRUEB . FALSEView AnswerAnswer: B
