Who do you meet with?

As a part of your Partner Community Roll-out strategy you plan to engage with stakeholder(s) within the business to understand what they are hoping to get out of the community being implemented.

Who do you meet with?
A . Partner Relationship Manager and Sales Managers
B . Executives and the Partner Relationship Manager
C . Partner Relationship Manager and Marketing Managers
D . Sales Team, Marketing Team, Service Team and Executives
E . #AskForce on Twitter and the Success Community

Answer: D

Which action should the Salesforce administrator take when setting up asset sharing to ensure that Community users can see their account assets?

niversal Containers (UC) is implementing a Customer Community which will have thousands of Accounts with tens of thousands of Community users (Contacts). UC wants to ensure that all Customer Community licensed users are able to access the assets tied to their Accounts .

Which action should the Salesforce administrator take when setting up asset sharing to ensure that Community users can see their account assets?

Select one or more of the following:
A . Create a sharing rule for each accounts
B . Use Apex managed sharing to grant access to the Community users
C . Implement the role hierarchy on the Customer Community
D . Set up a sharing set that references the Account ID on the asset

Answer: D

Why are users unable to see each other in the People tab?

The Community adminstrator at Universal Containers has received reports from users about mnot being able to see each other in the People tab. However, users are able to view other’s conversations within groups of which they are a part .

Why are users unable to see each other in the People tab?

Select one or more of the following:
A . External users cannot view each other within Partner Communities
B . Users did not approve each others’ Friend Requests within the Community
C . External users can only view each other if they are in the same Account
D . The Administrator has deselected Community User Visibility

Answer: D

What is the likely cause of this issue?

A Salesforce administrator adding a recommendations carousel component in Community Builder. The page displays correctly in Community Builder; however, recommendations are missing for Community members .

What is the likely cause of this issue?

Select one or more of the following:
A . Recommendations need to be created for each member
B . Members need to have read access to the recommendations object
C . Page changes with the recommendations carousel need to be published
D . The recommendation carousel component needs published to be enabled for the Community

Answer: A

Which three actions should a Community Cloud consultant take to create recommendations in the Community?

Universal Containers want to drive engagement for its Community, and is encouraging users to watch videos and take training .

Which three actions should a Community Cloud consultant take to create recommendations in the Community? Choose 3 answers

Select one or more of the following:
A . Enter a description of the recommendation
B . Select a custom recommendation channel in the Marketing Cloud
C . Click "upload image" to include an image with your recommendation
D . Connect to the Einstein recommendation API
E . Enter a label for the button in the recommendation

Answer: A,C,E

What should the Salesforce Admin do to resolve this issue?

Salesforce releases an enhanced feed publisher component in the latest release of the Napili template. Universal Containers org is now on the latest version, but the collaboration component is NOT available in the Napili template .

What should the Salesforce Admin do to resolve this issue?
A . Refresh the Salesforce component list In Community Builder
B . Upgrade the template to like latest version
C . Enable Chatter for the one
D . Un publish and republish the Napili template

Answer: C

How should the Salesforce Admin address this issue?

Universal Containers allows Guest users to create cases in the Customer Service Community. The Salesforce Admin is getting feedback that the current case page has unnecessary fields for guest users .

How should the Salesforce Admin address this issue?
A . Create a new Case page in Community Builder and include required fields.
B . Create a Global Action and update the layout to include required fields.
C . Create a record type for Guest users and associate to the Case page layout.
D . Create a custom case page for Guest users and add required fields.

Answer: C

What should the Salesforce Admin do to give employees access to the Customer Community?

Universal Containers needs employees who already have access to Salesforce to get access to a Customer Community they have just launched. The employee Salesforce profiles have been added to the Community.

What should the Salesforce Admin do to give employees access to the Customer Community?
A . Add public access to Chatter to the profile.
B . Assign the Customers Community app to the Salesforce user profile.
C . Request that employees with Salesforce access register as Community users.
D . Enable the "View Global Header" permission for Salesforce users.

Answer: D

What is the most efficient way for the Salesforce Admin to hide the custom fields from customers?

Northern Trail Outfitters has a Customer Community for viewing discussions and Knowledge articles. The Customer Support team needs to add custom fields on articles for internal comments and additional references .

What is the most efficient way for the Salesforce Admin to hide the custom fields from customers? Choose one answer
A . Create separate articles without these custom fields for the Customer channel and include in the Community
B . Update the customer profile by removing access to these custom fields on all article types
C . Override the article detail page with a custom Visualforce page and hide these custom fields for customers
D . Modify the article detail page with custom Lightning Components that hide these custom fields

Answer: B