HOTSPOT
In the Answer Area, select the appropriate correspondence configuration for each type of content.
Answer:
Explanation:
Graphical user interface, text, application, email
Description automatically generated
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HOTSPOT
In the Answer Area, select the appropriate correspondence configuration for each type of content.
Answer:
Explanation:
Graphical user interface, text, application, email
Description automatically generated
What are the minimum components of a user interface (Ul) action set?
A . Two actions and one event
B . One action, one event, and one condition
C . One action and one event
D . One action and one condition
Answer: D
A process routes loan requests to a specific loan officer based on the type of loan.
* If the loan is a mortgage, it is routed to Adam Ross.
* If the loan is for an automobile, it is routed to Julia Samuels.
* If the loan is an equity line, the case is routed to Don Smith.
How do you configure a router to ensure that case advances to the correct loan officer?
A . Route the case to a worklist using a skilled router.
B . Route the case to a work queue using a When condition.
C . Route the case to a work queue using a skilled router.
D . Route the case to a worklist using a When condition.
Answer: D
The business process for an automobile insurance claim consists of the following phases:
* Submission: The customer contacts a customer service representative (CSR) to file the claim.
* Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
* Repair: A third patty performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
* Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?
A . Review
B . Verification
C Repair
C . Submission
Answer: C
You are creating a case type to process job applications for a large corporation. Job applications for security positions require a physical assessment in addition to the standard criminal background check. The physical assessment can occur before or after the background check .
How do you configure a case type to achieve the required behavior?
A . Create a process for the physical assessment that is followed by a process for the background check.
B . Create a process for the physical assessment that is parallel to the background check process.
C . Create a process on one stage for the background check and a process on another stage for the physical assessment.
D . Create a process for the background check and an optional process for the physical assessment.
Answer: B
A survey is sent to a customer via email .
How do you configure a solution to ensure the email includes the case ID for the survey?
A . Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey.
B . Delegate a business rule so representatives can customize the email content as needed on a case-by case basis.
C . Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.
D . Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.
Answer: C
A process routes loan requests to a specific loan officer based on the type of loan.
* If the loan is a mortgage, it is routed to Adam Ross.
* If the loan is for an automobile, it is routed to Julia Samuels.
* If the loan is an equity line, the case is routed to Don Smith.
How do you configure a router to ensure that case advances to the correct loan officer?
A . Route the case to a worklist using a skilled router.
B . Route the case to a work queue using a When condition.
C . Route the case to a work queue using a skilled router.
D . Route the case to a worklist using a When condition.
Answer: D
A process routes loan requests to a specific loan officer based on the type of loan.
* If the loan is a mortgage, it is routed to Adam Ross.
* If the loan is for an automobile, it is routed to Julia Samuels.
* If the loan is an equity line, the case is routed to Don Smith.
How do you configure a router to ensure that case advances to the correct loan officer?
A . Route the case to a worklist using a skilled router.
B . Route the case to a work queue using a When condition.
C . Route the case to a work queue using a skilled router.
D . Route the case to a worklist using a When condition.
Answer: D
What is the relationship between pyWorkPage and case data?
A . pyWorkPage timestamps all the data generated while creating and processing a case.
B . pyWorkPage stores all the data pages generated when a case resolves.
C . pyWorkPage stores all the data generated while creating and processing a case.
Answer: C
HOTSPOT
A door manufacturer offers a finite list of colors on all its doors. As part of the order, customers can select the color of the door.
Select the data page definition configuration settings to source a color drop-down list to minimize memory usage.
Answer: