When a customer is offered a proposition he has already accepted, this is because____________.

When a customer is offered a proposition he has already accepted, this is because____________.A . the propositions are filtered based on eligibilityB . there is no filter for previously accepted offers in the strategyC . the customer intent was captured incorrectlyD . the strategy uses interaction history to exclude previously accepted files View Answer...

One of the purposes of the Interaction History decision component is to ___________.

One of the purposes of the Interaction History decision component is to ___________.A . capture all interactions with the customerB . verify if a customer is eligible for an offerC . retrieve all proposition propertiesD . determine of a proposition has been offered before View Answer Answer: A Explanation: Reference: https://community.pega.com/knowledgebase/interaction-history-data-model-pega-731...