Which practices are crucial for configuring coexistence in Pega applications? (Choose Three)
Which practices are crucial for configuring coexistence in Pega applications? (Choose Three)A . Ensuring real-time data synchronizationB . Implementing manual data entryC . Integrating with legacy systemsD . Defining user roles and permissionsE . Using data encryption protocolsView AnswerAnswer: ACD
In Pega Customer Service, what is the benefit of using dynamic fields during case creation?
In Pega Customer Service, what is the benefit of using dynamic fields during case creation?A . It reduces the need for case templatesB . It allows for real-time data updatesC . It minimizes user input errors by guiding data entryD . It eliminates the need for data validationView AnswerAnswer: C
What are the primary benefits of Pega Digital Messaging for customer service? (Choose Two)
What are the primary benefits of Pega Digital Messaging for customer service? (Choose Two)A . Reduced need for manual data entryB . Improved cross-channel communicationC . Enhanced graphic design capabilitiesD . Streamlined customer interactionsView AnswerAnswer: BD
Which of the following is a key advantage of using Pega Insights for reporting in a customer service application?
Which of the following is a key advantage of using Pega Insights for reporting in a customer service application?A . Improved data entryB . Real-time data visualizationC . Manual report generationD . Enhanced API integrationView AnswerAnswer: B
Which benefit is a primary advantage of using Pega Digital Messaging for customer interactions?
Which benefit is a primary advantage of using Pega Digital Messaging for customer interactions?A . Increased manual interventionB . Streamlined communication across multiple channelsC . Reduced need for automated responsesD . Limited customer reachView AnswerAnswer: B