Which practices are crucial for configuring coexistence in Pega applications? (Choose Three)

Which practices are crucial for configuring coexistence in Pega applications? (Choose Three)A . Ensuring real-time data synchronizationB . Implementing manual data entryC . Integrating with legacy systemsD . Defining user roles and permissionsE . Using data encryption protocolsView AnswerAnswer: ACD

February 5, 2025 No Comments READ MORE +

In Pega Customer Service, what is the benefit of using dynamic fields during case creation?

In Pega Customer Service, what is the benefit of using dynamic fields during case creation?A . It reduces the need for case templatesB . It allows for real-time data updatesC . It minimizes user input errors by guiding data entryD . It eliminates the need for data validationView AnswerAnswer: C

January 28, 2025 No Comments READ MORE +

What are the primary benefits of Pega Digital Messaging for customer service? (Choose Two)

What are the primary benefits of Pega Digital Messaging for customer service? (Choose Two)A . Reduced need for manual data entryB . Improved cross-channel communicationC . Enhanced graphic design capabilitiesD . Streamlined customer interactionsView AnswerAnswer: BD

January 26, 2025 No Comments READ MORE +

Which of the following is a key advantage of using Pega Insights for reporting in a customer service application?

Which of the following is a key advantage of using Pega Insights for reporting in a customer service application?A . Improved data entryB . Real-time data visualizationC . Manual report generationD . Enhanced API integrationView AnswerAnswer: B

January 25, 2025 No Comments READ MORE +

Which benefit is a primary advantage of using Pega Digital Messaging for customer interactions?

Which benefit is a primary advantage of using Pega Digital Messaging for customer interactions?A . Increased manual interventionB . Streamlined communication across multiple channelsC . Reduced need for automated responsesD . Limited customer reachView AnswerAnswer: B

January 23, 2025 No Comments READ MORE +