Of the following requirements, which option requires you to configure distinct mobile app channels?

ABC BankCorp wants to create a mobile app experience for users and CSRs for its Transaction Dispute application.

Of the following requirements, which option requires you to configure distinct mobile app channels?
A . CSRs can create other case type instances on the mobile app.
B. Mobile app color palettes are different for users and CSRs.
C. The mobile app customizes currency units and date/time format according to the location of the users.
D. The mobile app supports all mobile phone operating systems.

View Answer

Answer: B