You set up a new instance of Dynamics 365 for Customer Service

HOTSPOT You set up a new instance of Dynamics 365 for Customer Service. Users report a variety of issues working with cases on mobile devices. You need to configure the mobile app to be able to view cases. NOTE: Each correct selection is worth one point. View AnswerAnswer: Explanation:

February 23, 2023 No Comments READ MORE +

Which components be affected?

HOTSPOT You are a consultant. A client asks you to remove several solutions in one of their Microsoft Dataverse environments The client wants to know what effect removing the solutions will have on the rest of the system. You need to explain the results of removing the solutions. Which components...

February 23, 2023 No Comments READ MORE +

Which three components must you install and configure on user's devices?

You plan to create user interface (Ul) flows to automate several web-based business processes that you currently perform manually. You need to ensure that users can create and run web Ul flows. Which three components must you install and configure on user's devices? Each correct answer presents part of the...

February 23, 2023 No Comments READ MORE +

You set up a new instance of Dynamics 365 for Customer Service

HOTSPOT You set up a new instance of Dynamics 365 for Customer Service. Users report a variety of issues working with cases on mobile devices. You need to configure the mobile app to be able to view cases. NOTE: Each correct selection is worth one point. View AnswerAnswer: Explanation:

February 23, 2023 No Comments READ MORE +

Which three actions should you perform in sequence?

DRAG DROP A customer has a support website that includes FAQ pages, knowledge articles, and support content. You plan to leverage an existing Power Virtual Agents bot to enhance and streamline existing support functionality for the existing support portal. You need to create topics from existing website content. The process...

February 22, 2023 No Comments READ MORE +

Which form control should you use?

You need to add controls to the check-in solution for the health and wellness questions. Which form control should you use?A . Drop down B. Check box C. Text inputView AnswerAnswer: A

February 22, 2023 No Comments READ MORE +

Which two components should you add?

You need to add the missing components to the Verification Process Automation solution. Which two components should you add? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.A . Service Request statuscode field B. Dataverse connection reference C. Qualification statuscode field D. On-premises data...

February 22, 2023 No Comments READ MORE +

Which two elements should you configure?

You need to build a Power Bl dashboard for sales managers to track opportunities. When a new sale closes that is greater than S1 million, a notification must pop up and an email must be sent to the leadership team. You need to ensure the email is sent without editing...

February 22, 2023 No Comments READ MORE +

You set up a new instance of Dynamics 365 for Customer Service

HOTSPOT You set up a new instance of Dynamics 365 for Customer Service. Users report a variety of issues working with cases on mobile devices. You need to configure the mobile app to be able to view cases. NOTE: Each correct selection is worth one point. View AnswerAnswer: Explanation:

February 22, 2023 No Comments READ MORE +

What should you do?

You create a Power Apps portal to provide training and documentation for students. Students create a profile on the portal and then select and pay for courses. You plan to add free courses to the training portfolio. Free courses must be automatically available to all students when they sign in....

February 22, 2023 No Comments READ MORE +