In Cisco Finesse 10.0(x), when agents login into the desktop as a Mobile Agent, which number is used in the highlighted Extension field?
Refer to the exhibit.
In Cisco Finesse 10.0(x), when agents login into the desktop as a Mobile Agent, which number is used in the highlighted Extension field?
A . the local CTI port dialed number
B . the remote CTI port dialed number
C . agent PSTN number (accessible from CUCM/GW)
D . agent ID
E . agent reservation script dialed number
Answer: A
Subscribe
Login
0 Comments
Inline Feedbacks
View all comments