In a purchase request case type, you have the following requirement: Purchase requests should automatically go to a manager of an employee.

In a purchase request case type, you have the following requirement: Purchase requests should automatically go to a manager of an employee.

To meet this requirement, you design a case with a________________.
A . change stage step to allow the employee to route to the manager
B . step that routes to the manager
C . process that routes to the manager
D . stage to route requests to the manager

View Answer

Answer: B