If you need to reach out to the client for more information and/or verification regarding the Enhanced Due Diligence (EDD) Process. should the KYC employee reach out directly to the client themselves and not the a relationship manager or equivalent.

If you need to reach out to the client for more information and/or verification regarding the Enhanced Due Diligence (EDD) Process. should the KYC employee reach out directly to the client themselves and not the a relationship manager or equivalent.
A . TRUE.
B. FALSE.

View Answer

Answer: B

Explanation:

FALSE, the Front Office or Relationship always will reach out to the client and not the KYC team.