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Which is not a "Top of Mind" need for case interested executives?
Which is not a "Top of Mind" need for case interested executives?A . Effectiveness of core LOB applicationsB . Providing comprehensive visibility into process metrics, spend and customer satisfactionC . Increasing IT spendingD . Adhering to regulatory compliance and maintaining proper controls and recordsView AnswerAnswer: C
When talking to a customer to see if Content Manager OnDemand is a good fit, what question should be asked first?
When talking to a customer to see if Content Manager OnDemand is a good fit, what question should be asked first?A . Do your Customer Service Reps (CSRs) need workflow to respond to customers?B . How do CSRs access all information necessary to respond to customer questions?C . How do...
Which of the following would most likely appeal to the Legal role/staff within an organization?
Which of the following would most likely appeal to the Legal role/staff within an organization?A . AnalyticsB . ArchivingC . DiscoveryD . DisposalView AnswerAnswer: B
Which of these are common use cases for OnDemand?
Which of these are common use cases for OnDemand?A . Customer Service, eBPP and back office reportsB . Case Management or Advanced Case ManagementC . Active data, check in - check outD . Scanning paper documents to start a workflowView AnswerAnswer: A
What is IBM's market position in ECM?
What is IBM's market position in ECM?A . Number 1 with 13% market shareB . Number 2 with 5% market shareC . Number 3 with 3% market shareD . Number 4 with 2% market shareView AnswerAnswer: A
