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HP HP2-H69 Selling HP Device as a Service 2018 Online Training

Question #1

What is the correct number of days available for the DaaS Analytics and Proactive Management trial?

  • A . 45 days
  • B . 65 days
  • C . 70 days
  • D . 90 days

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Correct Answer: A
Question #2

HP DaaS offers customers a range of commercial devices.

Which two features are key device differentiators for HP DaaS? (Select two.)

  • A . automatic Windows 10 updates
  • B . HP Elite device security solutions
  • C . spill-resistant keyboards
  • D . innovative designs
  • E . Accidental Damage Protection

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Correct Answer: A,B
Question #3

What is included in all HP DaaS plans?

  • A . insights into device inventory and device health
  • B . option for simplified leasing agreement
  • C . HP Service Experts
  • D . Accidental Damage Protection

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Correct Answer: D
Question #4

If the customer prefers to receive HP DaaS Analytics and Proactive Management as a managed service from HP.

What are the correct options available?

  • A . purchasing the managed service as a component of a simplified lease agreement
  • B . purchasing the managed service though HP’s cloud-based software management console
  • C . purchasing the managed service by selecting the Enhanced or Premium HP DaaS plan
  • D . purchasing the managed service as a standalone SKU

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Correct Answer: B
Question #5

What is the goal of the performance review between HP and channel partners in the delivery and support process of HP DaaS?

  • A . to suggest how the channel partner could grow the HP DaaS business into other geographic areas
  • B . to evaluate the quality of service the channel partner is providing to the customer
  • C . to support the channel partner in driving value for customer’s device environment
  • D . to ensure that CarePack SLAs are being fulfilled

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Correct Answer: D
Question #6

Why might Channel Partners want to create a custom HP DaaS deal for a customer?

  • A . Additional Analytics and Proactive Management capabilities are available.
  • B . The customer has requested a managed service from HP.
  • C . HP Service Experts are included in Custom HP DaaS deals.
  • D . Customers require a unique blend of hardware and services.

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Correct Answer: D
Question #7

Which business benefits does HP DaaS bring to end-user customers? (Select three.)

  • A . guaranteed software compliance
  • B . decreased IT workloads
  • C . focus on end-user device competencies
  • D . included strategic IT solution consulting
  • E . actionable device insights and reports to improve IT decision-making
  • F . improved end-user productivity

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Correct Answer: A,C,D
Question #8

Which stakeholder is the biggest influencer in the product evaluation phase of the services buyer journey?

  • A . the Head of Procurement
  • B . the C-Suite Chief Technology Officer (CTO)
  • C . the Chief Financial Officer (CFO)
  • D . the Specialist IT Manager

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Correct Answer: A
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