How soon can you expect a response from Riverbed Support?

You raise a support case at Priority 2 – High.

How soon can you expect a response from Riverbed Support?
A . 1 hour
B . 4 hours
C . 8 hours
D . 24 hours

Answer: B

Explanation:

Reference: https://www.immixgroup.com/uploadedFiles/Documents/Contract_Documents/GSA/GS-35F-0511T/tcs_RIVERBED_GS-35F-0511T.pdf (7)